Shipping & Delivery

At Dr. Stivai Limo, we are dedicated to getting your order to you as quickly and securely as possible. Below are the details regarding our shipping and delivery process.

1. Processing Time

Once your order is placed, it typically takes 1-2 business days for us to process and prepare it for shipment. Orders are not shipped on weekends or holidays. You will receive an email notification with tracking information once your order has shipped.

2. Shipping Methods & Rates

We offer a variety of shipping options to suit your needs. Shipping costs will be calculated during checkout based on the delivery method and your location.

• Standard Shipping: Delivery within 5-7 business days.

• Expedited Shipping: Delivery within 2-3 business days (available in select locations).

• International Shipping: We ship internationally to a range of countries. International shipping times may vary between 7-15 business days, depending on the destination.

Note: Shipping costs for international orders will vary and will be calculated at checkout.

3. Free Shipping

We offer free standard shipping on orders over $50 within the continental United States. For international orders, free shipping eligibility will be determined at checkout.

4. Shipping Confirmation & Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment.

If you experience any delays or issues with tracking, please contact us at [email protected], and we will assist you as quickly as possible.

5. Delivery Times

Delivery times vary based on your location and the shipping method chosen. Standard shipping generally takes between 5-7 business days within the United States, and expedited shipping will deliver your order within 2-3 business days.

For international orders, delivery can take between 7-15 business days. Please note that customs processing times may vary and could impact the overall delivery time.

6. Shipping Restrictions

• PO Boxes: We currently do not ship to PO Boxes.

• International Shipping: We do not ship to all countries. During checkout, you will be able to select your country to see if we deliver to your location.

7. Customs & Duties (International Orders)

For international orders, customs fees and import duties may apply and are the responsibility of the customer. These fees are determined by your country’s customs regulations. We advise you to check with your local customs office for more information before placing an order.

8. Missed Deliveries

If you are unavailable at the time of delivery, the carrier may leave a notice with instructions on how to retrieve your package or schedule another delivery attempt. Please refer to the carrier’s website for specific details on missed deliveries.

9. Order Tracking Issues

If you notice any issues with your tracking number or experience significant delays with your shipment, please reach out to us at [email protected]. We will assist you in resolving any delivery concerns.

10. Contact Us

If you have any questions about shipping, delivery times, or tracking, don’t hesitate to contact us. We’re here to help!

Email: [email protected]

Thank you for shopping with Dr. Stivai Limo! We appreciate your business and strive to ensure your order arrives safely and on time.