Payment policy

At Dr. Stivai Limo, we aim to provide a smooth and secure shopping experience. Below is a detailed overview of our payment policy to ensure transparency and convenience during your purchase.

1. Accepted Payment Methods

We accept a variety of secure payment methods to ensure your convenience:

• Credit Cards: Visa, MasterCard, American Express, and Discover.

• Debit Cards: We accept most major debit cards with the Visa or MasterCard logo.

• PayPal: You can also complete your purchase using your PayPal account.

• Other Payment Methods: We may accept other payment options through third-party payment providers or in select regions.

2. Order Authorization

When you place an order, your payment information is securely processed by our payment gateway. Your payment will only be authorized at the time of purchase, and the actual charge will be made once your order has been processed and shipped.

3. Payment Security

We take the security of your payment information seriously. All transactions on our website are processed through a secure, encrypted connection (SSL), which ensures that your personal and payment details are protected.

We use industry-standard security protocols to protect your payment details. However, we advise you to ensure that you are shopping on a secure and trusted network when making payments online.

4. Currency

All prices listed on our website are displayed in USD (United States Dollar) unless otherwise specified. If you are making an international purchase, the final amount charged will be subject to conversion rates determined by your credit card or payment provider.

5. Payment Authorization and Fraud Prevention

To protect our customers and ourselves from fraud, we may perform additional verification checks before processing your order. If any payment issues arise, you will be notified promptly, and we may require additional information to complete your purchase.

6. Billing Information

Please ensure that the billing information you provide (name, address, and phone number) matches the information on file with your payment provider. If there is a discrepancy or issue with the information, your order may be delayed, and we may need to contact you to resolve the issue.

7. Failed Transactions

If your payment is unsuccessful or your transaction is declined, we will notify you via email. In such cases, you may be asked to retry your payment using an alternative payment method. If the issue persists, please contact your payment provider for assistance.

8. Taxation

Sales tax is applied to orders where applicable, depending on your shipping address and local tax laws. The applicable tax amount will be calculated during checkout, and you will be able to review it before confirming your order.

9. Order Modifications & Cancellations

Once your order has been processed, we are unable to modify or cancel it. If you need to make changes to your order, please contact us immediately at [email protected]. We will do our best to assist, but once the order is shipped, it cannot be changed. You may, however, return items according to our Returns & Refunds policy.

10. Contact Us

If you have any questions regarding our payment policy, or if you need assistance with your order, feel free to reach out to our customer service team.

Email: [email protected]

Thank you for choosing Dr. Stivai Limo. We are committed to providing you with a secure and satisfying shopping experience!